Printer - Perth, Brisbane, Melbourne, and Sydney Follow Me Printing
Perth, Brisbane, Melbourne, and Sydney uses Follow Me Printing
Streamline NX is the software driving the Follow Me Printing and is hosted from server APDCMSPRNP01V.
General, hardware, or software issues/faults with the printer are managed by the Facilities Team who will log a job with Ricoh via web https://www.ricoh.com.au/support/service-request or via phone 13 RICOH (13 74264).
Issues/Faults with the server APDCMSPRNP01V is supported by the Infrastructure Team.
Note:
Ricoh may request access to the server and the Streamline NX software to resolve an issue/fault. To facilitate their access to the server, log on to APDCMSPRNP01V with your ZADM account then launch Team Viewer to allow Ricoh access to the server. The credentials to access the Streamline NX software are:
Username = admin
Password = Ar16\Zl2G31&
The above password expires every 90 days. If the password has expired at the time of your logon, please update the password then update this document to reflect the new password.
Ricoh Printer SN
Name
IP Address
SN
Model
SDY-MFD-01
10.228.1.5
3841C350037
IM C8000
SDY-MFD-02
10.228.1.6
3841C350007
IM C8000
SDY-MFD-03
10.228.1.7
3141MB20093
IM C6000
MEL-MFD-01
10.221.1.7
3142M520128
IM C6000
MEL-MFD-02
10.221.1.8
3842C950035
IM C8000
BNE-MFD-01
10.231.1.5
3122M620265
IM C4500
PTH-MFD-01
10.229.1.5
9194R630155
IM C6010